Why won’t standard home insurance cover your renovation?

When offering cover, most insurance companies do not like an insured property to be unoccupied. A normal home insurance policy is based on the homeowner living permanently at the property, with the usual exceptions of holidays. So a property left unoccupied or vacated to allow contractors on site is likely to lead to the home insurance policy becoming invalid.

You should also be aware that difficulties with your insurer may occur purely on the basis of having work done to the property. The rules of cover on renovations differ from one insurer to another but, generally, companies will not continue to cover you on a home insurance policy if the cost of the work exceeds around £30,000 – even when you remain living in the premises during the time the work takes place. It is also unlikely that they will cover the value of the new works, including fixtures, fittings and materials. Just like a home insurance policy, the cost of the works covered is often limited, or the type of work covered is restricted to “non-structural works” or “decoration only”.

Many thanks for your help and prompt attention today. I am impressed with the understanding you and your company has of the requirements and as soon as we have a date for exchange of contracts I will be getting in touch with you again.
Based upon our limited interaction (and in particular your help and prompt response) I will have no hesitation in recommending your company to others.

Richard Silk
W. Sussex

Once again, thank you for your help and for explaining - this is very reassuring. I am very glad that I have chosen Renovation Plan to insure me on this occasion. And because of how courteous and helpful you have been, I shall ensure that all future projects are insured with yourselves.

Paul Chappell
Warwick

Many thanks, as always, for your help. Your customer service is outstanding!

Amelia Prosser
Shropshire

Many thanks for your quick reply. I'll be in touch in due course to discuss increasing the level of cover as the project progresses. It is reassuring to work with such professional brokers. Many thanks again.

Allan Jones
Wirral

You've been an excellent company to deal with. I was despairing of getting any renovation insurance through the usual channels until saw you recommended on the website and it's been very straightforward ever since! Best wishes

Lynne Pearce
Argyllshire

Your assistance and excellent customer service should be rewarded and I would not hesitate to recommend your company to others.

Heather Godfrey
Insurance Agent

I would like to say that the level of service was excellent. You called back as promised, dealt with enquiries and answered my queries in an efficient and timely manner. It is, unfortunately, uncommon these days to receive good service and it made a pleasant change to deal with you and your company.

Mr Burgess
Surrey

Thank you for the cover for the past year. It has given great peace of mind and I will definitely use you again for any future projects.

Julia H.
Sale

Thank you very much for all your help, you have a great policy which offers much better cover and is cheaper than your competitors! I am very impressed with how quickly you turned this around for me. I shall be recommending you to everyone!

Penny M.
Surrey